 |
TV Infomercial
Fulfillment
 At Health Web Shopping
our DRTV (Direct Response Television) fulfillment
center is a a solution that has led to the
transformation of the traditional Call/Pick/Pack
Center from a cost center into a vibrant profit
center for many customers. We offer complete
fulfillment capabilities.
We offer efficient fulfillment services for all your
DRTV products. With approximately 10,000
square feet of secured warehouse providing ample
storage for your product, all orders are shipped
from our warehouse within 24 hours after processing
in our system. We will assist you in deciding what shipping
method is best for your needs and we are directly
on-line with all major services including the US
Post Office, UPS, DHL and Federal Express, to assist
you in any method you choose.
We provide a full range of fulfillment services
including:
- Automated call distribution
- Scalable call answering and routing
- Computer assisted live scripting to facilitate up to
the minute changes in strategies
- Customized order entry system with web access
- Multilingual operators
- Real time call center reporting
- Determine best method of packaging and shipping
- Pick, pack and ship each order within 24 hours of
processing orders
- Fulfill order along with any literature, rebates,
coupons, etc.
At Health Web Shopping
we are driven by a commitment
to excellence. We know that the very first contact
we have with your customer is the most important
introduction for your business. Our customer service
representatives undergo extensive training, which
includes phone etiquette, time management skills,
customer service screen knowledge, and sales
techniques. We then provide in depth product
training that include specified guidelines for your
particular needs. Our call center services can be
customized to meet your specific needs.
|
|
|
|
|
|
|
|
